FAQ'S

Please email us with any questions or concerns.

Frequently asked questions

How do I measure for a collar?

Measure your pet's neck where their collar normally sits. If you dog's neck measures at the maximum of a size, it's best to order the next size up. Please allow 10-14 business days for us to make and ship your collar.



What is your Privacy Policy?

MV Collar Co only requests information required by law or needed to provide the highest level of customer service.
MV Collar Co is the sole owner of information collected via our website. We do not sell or give this information to anyone. Consumer information is not shared with third parties unless compelled to do so by order of a duly-empowered governmental authority. Access to sensitive information is consistent with legal requirements. Collected information is solely used to enable MV Collar Co to complete customer orders, assist customers with questions regarding orders, or to contact customers regarding order status. We may also send you information about products in promotional emails. If you would prefer to be removed from future mailings, simply click on the "unsubscribe" link included in all our promotional emails



Are products available for Wholesale?

Our collars and leashes are available at wholesale prices to retail shops. Please email A Bee's Hive at abhstudio@gmail.com for additional information. Current wholesale customers may email purchase orders. Thank you!



How do you wash the collars?

Collars can be laundered by placing them in the top rack of a diswasher or in the washing machine. Please air dry.